Safelow — Support

What Safelow is

Safelow is a quiet pool of water you touch to make Japanese-style floating ink (suminagashi), with an optional gentle breathing rhythm you can follow or ignore. There are no goals, no streaks, no scores, and nothing is tracked.

If you need to talk to someone now

Safelow is a calming space, not a substitute for help from a person. If you're struggling, you deserve support from someone real: find a crisis line in your country. In an immediate emergency, contact your local emergency number.

Not a medical service

Safelow is a calming art experience, not a medical device and not a substitute for professional care. It does not diagnose, treat, or prevent any condition, and it collects no health data.

Frequently asked

How do I restore my unlock on a new device?

Open the app → tap the ⓘ (About) icon in the palette controls → Restore purchase. Use the same Apple ID you bought it with. (It's also in the unlock screen.)

Why is a palette locked?

The breathing, the water, and three palettes are free forever. A single one-time unlock adds the remaining palettes. No subscription, nothing to cancel, no ads.

Do you collect my data?

No. Safelow collects nothing and works fully offline. See the Privacy Policy.

The unlock won't load / the price is missing.

This usually means a temporary network issue. Check your connection and reopen the unlock screen; the "try again" link reloads it.

Contact

hello@bcsayin.com — happy to help.